Privacy Policy

Privacy Policy – LAMENTIS SOFTWARE PRIVATE LIMITED

1. Introduction

Lamentis Software Pvt. Ltd. ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, or make online payments.

2. Information We Collect

• Personal information: Name, email address, phone number, company name
• Billing information: Address and transaction details (payment data handled by payment gateways)
• Technical data: IP address, browser type, device information
• Project-related information shared for service delivery

3. How We Use Your Information

• To provide and manage our services
• To process payments and invoices
• To communicate regarding projects, support, or inquiries
• To improve our website, products, and services
• To comply with legal and regulatory requirements

4. Payment Information

We do not store or process your credit/debit card, UPI, or net banking information. All payment transactions are securely handled by third-party payment gateways compliant with applicable security standards.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. Data may be shared only with:

• Trusted service providers for business operations
• Payment gateways for transaction processing
• Legal authorities when required by law

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, loss, or misuse.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill business or legal obligations.

9. User Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of data
• Withdraw consent where applicable

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

13. Contact Information